Free, 3 minutes
How real is your customer contact? Find out in 3 minutes.
12 questions about reachability, insight, on-call duty and continuity. You get an instant personal report with a score per dimension and a benchmark against comparable organisations in healthcare and government.
- 12 questions, no account needed.
- Instant result on screen, report in your inbox.
- Benchmark against healthcare, municipalities and emergency response centres.
- Confidential. We share nothing with third parties.
Taken by customer contact managers at hospitals, municipalities and emergency response centres. Independent for over 20 years.
Free12 questions · ± 3 min
Four dimensions, one score.
- Reachability3 questions
- Insight3 questions
- On-call duty3 questions
- Continuity3 questions
No account needed. We only ask for your details at the end, for the report.
- Since 1998
- Independent
- GDPR-proof