Skip to content

Effecta Connect: Contacts

Digital phone directory and who’s who app. Every colleague directly reachable.

In a hospital or emergency response centre every second counts. Contacts collects contact details from all your sources (Entra ID, phone system, HR, databases) and shows them in an app that is always correct. No paper lists, no outdated numbers.

In production at a large hospital in Rotterdam.

Effecta Connect Contacts: the digital phone directory in the app

In the app

Search, call, done.

Three screens from the app as colleagues use it every day: the list with department and job title, a colleague’s card with work and private number, and search by name, department or job title.

Contact list with department and job title per colleague
All colleagues, filtered by department and job title
Contact card with call, chat and email buttons and work number
One tap to call, chat or email
Search screen by name, department and job title
Search by name, department or job title

Features

A list that is always correct.

01

Colleagues within reach.

Search by name, department or job title.

02

Multiple sources, one list.

Entra ID, REST APIs and SQL databases. Other sources on request.

03

Caller ID.

See which colleague is calling, on supported devices.

04

Department and role visible.

Immediately clear who does what and where.

05

iOS and Android.

From iOS 15.1.

06

SaaS.

Cloud deployment, no servers of your own needed.

07

Secure.

Authorised users only, automatic synchronisation with source systems.

Live

In production at a large hospital in Rotterdam.

Healthcare worker looking up a colleague on a phone

When you need this

When seconds count.

  • Crisis situations in which you need to find the right person in seconds.
  • Organisations with many locations, district teams or changing shifts.
  • Anywhere a paper list or an outdated intranet is currently the source.

Works with

View all integrations
  • Microsoft Entra ID
  • Microsoft Graph
  • Cisco UCCX
  • REST API
  • SQL Database
  • HR systems on request

More about Contacts

A digital phone directory for organisations where the list is never right.

A digital phone directory for organisations sounds like something the intranet already does. Yet in many hospitals, municipalities and emergency response centres the most used source is still a printed overview at reception or an Excel file from last year. The problem is not that the data does not exist, but that it sits in four places: in Entra ID, in the phone system, at HR and in a colleague’s head. Contacts brings those sources together and updates them automatically.

That makes the difference at the moment it counts. The nurse who needs the doctor on duty, the reception desk that has to put a visitor through, the operator looking for second-line support: they all search by name, department or job title and call directly from the app. Without first asking whether the number is still correct.

Who’s who app: a face and context to go with the number

A who’s who app adds a face and context to the number. New employees recognise colleagues in the corridor, and anyone calling a department sees who works there and what they do. For organisations with many locations or district teams, it is often the first time everyone uses the same list. Combine it with Shifts and you also see who is on duty right now. For IT: view the integrations with Entra ID, REST and SQL.

Take the scanBook a demo